Frequently Asked Questions

Are your products vegan and cruelty-free?

Absolutely! All Love & War products are 100% vegan and cruelty-free. We never test on animals and use only plant-based, sustainable ingredients sourced from ethical farms.

Where are your products made?

Every Love & War product is handcrafted in small batches in NYC, USA. We take pride in supporting local artisans and maintaining the highest quality standards.

Are your products natural and organic?

Yes, all our products are made with 100% natural ingredients, and we prioritize organic and sustainably sourced materials whenever possible. We believe in the power of nature to heal and protect.

Do you test on animals?

Never. Love & War is strictly cruelty-free. We test our products on ourselves and willing friends, never on animals. We're committed to ethical beauty practices.

Where do you ship?

We currently ship to the United States and Canada with flat-rate shipping. We are working on expanding our shipping to Europe and international destinations.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, simply return it in its original condition for a full refund. Your satisfaction is our priority.

How should I store my Love & War products?

Store your products in a cool, dry place away from direct sunlight. Our natural formulations work best when kept at room temperature. Avoid extreme heat or humidity.

Are your products safe for sensitive skin?

Our products are formulated with gentle, natural ingredients suitable for most skin types. However, we always recommend doing a patch test first if you have particularly sensitive skin or known allergies.